Frequently asked question

Where do you ship from? We ship all products from Hong Kong. How can I pay for my order? We are currently able to accept credit card payments, PayPal, Apple Pay, Google Pay and bank deposits. We are working on offering you more convenient options in the near future. When will I receive my order? The regular duration for shipments to the EU, UK or USA is 7-14 days. We have observed packages arriving in Germany, Switzerland and France within just 5 days. However, occasional custom control may impacting shipping durations. Please refer to our shipping policy to find more information for your destination. Do I have to pay taxes? You do not have to pay taxes. We pay the taxes for you. For our EU customers those taxes are paid in advance. This avoids the most delays. Most other countries we ship to have tax free import thresholds, so you won’t have to pay tax. Please check the regulations applicable to you. Do you sell genuine products? Yes. We only source from trusted sources and if possible source directly from the manufacturer. Can I return my order? Yes. You may ask to return your order within 14 days after receipt and get your money back. Please read our refund policy for further details.

ELIXIR

2 products

ELIXIR, the Japanese skincare brand established in 1983, is dedicated to nurturing and maintaining the firmness, radiance, and transparency of your skin. With a focus on collagen research, ELIXIR has secured the top position in sales in Japan for 15 consecutive years. Their Enriched Wrinkle Cream and Eye Cream are just a few of the products that will help you achieve Tsuyadama, an inner glow that signifies youthfulness and abundant moisture. Shop ELIXIR's wide range of anti-aging skincare products and reveal your best skin yet.

2 products

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ELIXIR Balancing Milk II 130ml

ELIXIR

ELIXIR White Whitening Clear Lotion T1 170ml

ELIXIR

ELIXIR, the Japanese skincare brand, is all about unlocking the full potential of your skin's beauty, regardless of your age. Since 1983, ELIXIR has been committed to the science of skincare, with a particular focus on collagen research. The brand has continuously evolved to meet the ever-changing values and lifestyles of women, earning a top position in sales in Japan for 15 consecutive years. ELIXIR believes that beautiful skin is empowering and can boost confidence, and their products aim to create the coveted "PEARLglow skin" - bouncy, translucent, and moisturized with a natural glow from within.

ELIXIR's success is due to their dedication to combining science and artisanal craftsmanship, resulting in innovative skincare products that effectively address various skin concerns, including wrinkles, a shortage of suppleness, and roughness. But it's not just about the products - ELIXIR also values the Japanese spirit of OMATENASHI, providing customers with meticulous care and sincere service to help them realize their beauty and confidence.

As an entry-prestige anti-aging skincare brand, ELIXIR is suitable for a wide range of customers, from young to mature skin. And with a focus on Asia and a commitment to global expansion, ELIXIR is poised to help women around the world unlock their skin's full potential and shine with confidence.