Frequently asked question

Where do you ship from? We ship all products from Hong Kong. How can I pay for my order? We are currently able to accept credit card payments, PayPal, Apple Pay, Google Pay and bank deposits. We are working on offering you more convenient options in the near future. When will I receive my order? The regular duration for shipments to the EU, UK or USA is 7-14 days. We have observed packages arriving in Germany, Switzerland and France within just 5 days. However, occasional custom control may impacting shipping durations. Please refer to our shipping policy to find more information for your destination. Do I have to pay taxes? You do not have to pay taxes. We pay the taxes for you. For our EU customers those taxes are paid in advance. This avoids the most delays. Most other countries we ship to have tax free import thresholds, so you won’t have to pay tax. Please check the regulations applicable to you. Do you sell genuine products? Yes. We only source from trusted sources and if possible source directly from the manufacturer. Can I return my order? Yes. You may ask to return your order within 14 days after receipt and get your money back. Please read our refund policy for further details.

acwell

2 products

Discover Acwell, the Korean skincare brand that fuses traditional medicinal herbs with modern technology to improve the health of your skin. Backed by centuries of experience and UNESCO World Heritage, Acwell's hypoallergenic products target varying skincare concerns for all skin types. Choose from best-selling formulas like the Acwell Licorice pH Balancing Toner and Acwell Licorice pH Balancing Intensive Eye Cream for balanced, healthy, and beautiful skin. And with a commitment to being cruelty-free, you can trust that Acwell brings harmony and balance to your skin without harming animals.

2 products

Sort

acwell Licorice pH Balancing Cleansing Toner 150ml

acwell

acwell Aqua Clinity Cream 50ml

acwell

Introducing Acwell, the Korean skincare brand that combines traditional medicinal herbs with modern technology to improve the health of your skin. Their philosophy emphasizes fundamental improvements rather than quick fixes, utilizing the ancient knowledge of Donguibogam, a traditional Korean medical book recorded by UNESCO World Heritage, to manage and regulate the root causes of skin problems. Acwell's hypoallergenic products are formulated with natural ingredients that restore skin balance and target varying skincare concerns for all skin types, including sensitive skin.

Acwell prides itself on selecting the right formulas containing classic star ingredients that are backed by centuries of experience, rather than jumping on the latest skincare hype. Their extensive research and proven efficacy of their ingredients have led to best-selling formulas like the Acwell Licorice pH Balancing Toner, Acwell Licorice pH Balancing Intensive Eye Cream, and Acwell Licorice pH Balancing Essence Mist.

At Acwell, they understand that real skin health is about restoring harmony and balance for healthy, beautiful skin. With their cruelty-free products that stand against animal testing, Acwell is committed to bringing you the best in traditional Korean skincare with a modern twist. Experience the source of beautiful skin from fundamental improvement with Acwell.